Quality Assurance Advisor

Quality Assurance Advisor 

Services Industry Skills board

Wellington or Work from Home Option (Remote) | Permanent | Full-time

The Services Industry Skills Board works with a wide range industries, providers and communities such as financial, professional, retail, tourism, government, hospitality & food, security, defense, hairdressing, barbering & beauty, real estate, museum, library, sport & rec services to ensure vocational education meets current and future workforce needs.  See https://servicesisb.nz

Te Āhua o Te Tūranga – The nature of the position

Reporting to the Head of System Performance and Improvement, the Quality Assurance Advisor supports the quality, integrity and consistency of assessment and moderation practices across the services sector.

In this role, you'll:

• Undertake moderation and quality assurance activities
• Provide advice and guidance to education providers
• Support assessment quality and continuous improvement initiatives
• Build positive relationships with providers, assessors and industry stakeholders
• Analyse trends and contribute to quality assurance resources and processes

Ngā tino Pūkenga/Whēako – Skills, qualifications and experience

We're looking for someone who brings:

• Experience in assessment, moderation, quality assurance, vocational education or a related field
• Strong analytical and report-writing skills
• The ability to interpret standards and quality assurance requirements
• Excellent stakeholder engagement and communication skills
• A commitment to continuous improvement and learner success

A relevant qualification in assessment, moderation, quality assurance, adult education, or equivalent experience will be highly regarded. Experience within the services sector is advantageous.

Why join us?

This is an opportunity to influence the future of vocational education while working in a collaborative and purpose-driven environment. You'll contribute to improving assessment quality, strengthening provider capability, and supporting better outcomes for learners across New Zealand.

We value diverse perspectives and are committed to creating an inclusive workplace that honours Te Tiriti o Waitangi and reflects the diversity of Aotearoa.

Te tono – How to apply

If this sounds like you, click Apply Now to submit your application.

View the Position Description below.

Applications close: 09 November 2026 at 11:59pm.

Please note: Applications will be assessed as they are received. We may commence interviews prior to the closing date and reserve the right to close this advertisement early should a suitable candidate be identified.

Position description Apply now

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